Refund Policy

At Triple AAA Vending, we are committed to making healthy snacking simple, accessible, and reliable. While we aim to provide an excellent experience for every customer and community partner, we understand that issues may occasionally arise. Below is our official refund policy:

🛠️Vending Machine Product Issues

If a product fails to dispense correctly or there is a machine error:

Contact us within 48 hours of the issue.
Provide the machine location, item selected, and a brief description of what occurred.

📧 tripleaaavending@gmail.com
📞 (323) 863-6640

We will issue a replacement item or provide a refund to your original payment method (credit, debit, or EBT) when applicable.

🗓️ Service Bookings & Consultations

Includes:

School Consultation ($75)
Team Snack Setup ($100)
Event Vending Setup ($150)

Refund & Cancellation Terms:

School Consultations and Snack Setups: Cancel or reschedule at least 24 hours in advance for a full refund.
Event Vending Setups: Cancel at least 48 hours in advance for a refund minus a $25 scheduling fee.
Late cancellations or no-shows are non-refundable, but we may issue future credit on a case-by-case basis.

🚫 Non-Refundable Items

Services already provided
Last-minute cancellations (less than 24–48 hours depending on service)
Refunds will not be granted for dissatisfaction due to personal taste preferences if the product functioned as intended

⏳ Processing Time

Refunds are typically processed within 5–7 business days from the date of approval. Refunds will be returned to the original form of payment.

❓ Have Questions?

We’re here to help! If you need assistance with a refund or have questions about this policy, please contact us:

📧 tripleaaavending@gmail.com
📞 (323) 863-6640

Thank you for supporting our mission to bring healthier snack choices to Los Angeles families and communities.